Refund policy

Return Policy

Gypsy Soul Boutique gladly accepts returns of unworn, unwashed, undamaged, SMOKE FREE or defective merchandise for Exchange or Store credit Only! SORRY NO CASH REFUNDS!! FINAL SALE items are considered items with a 20% or more discount off your purchase, or items in a SALE category and cannot be returned.  The following is a list of FINAL SALE items: 

  • Jewelry
  • Mystery Bags
  • Doorbusters
  • Items Discounted at 20% or greater
  • Items listed in a SALE Category
  • Final sale items 

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

You have 10 business days from the post marked delivery day, to ship back any items that you wish to return. If you are unsure if you can return it, please contact us at mygypsysoulclothes@gmail.com for further help. The customer is responsible for paying to ship all returns back to our store.  We require an original invoice or copy for every item returned, If you fail to do so we cannot process your return. Any product that sits unclaimed for longer than 30 days, will be donated.

Please send all returns to:

Returns: Gypsy Soul Boutique

627 Fort Clay St

Evansville, WY 82636

Exchanges

  • Due to limited quantities and high demand for our products, Gypsy Soul Boutique cannot guarantee exchanges for items that do not fit. We highly recommend that if you do receive an item that you would like a different size in, purchase the correct size. Then contact us for return/exchange options.

Defective Items

  • If you have received a defective item, please contact us at mygypsysoulclothes@gmail.com, within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect product with your email. Please note: We are not responsible for damages to clothing caused by neglect in care or washing.

How long does it take to process the return?

  • We process returns every day. Please allow us 3-5 business days from the date your return is post marked delivered to our store. We will not respond to emails regarding (have you received my return, when will my return be processed… etc.) It is the buyers responsibility to track their return. If you have returned an item(s) and it's past the 5 business days, please email us at mygypsysoulclothes@gmail.com

Is there a restock fee?

  • We understand that sizing can be hard. If for whatever reason your item has to be returned you will not be charged a restock fee. If your return happens to fall into any of these categories, you could be charged a 15% restock fee.
    • You have returned more than 10% of the products you have purchased from us, in one calendar year. Please keep in mind we will not allow any more returns from a customer if they have reached 25% returns in one calendar year, for the remainder of that calendar year.
Price Adjustments? 
  • Due to our limited quantities and high demand for our products, we cannot offer price adjustments on any items.